Engagement of Employees as Important Motivator in Telecommunication Industry in Latvia

Abstract

Aim of the paper was to inspect the mutual relations in telecommunication companies personnel motivation tools in relation to job satisfaction, in relation to engagement and in relation to motivated work behaviour in Latvia and to evaluate the possibilities of telecommunication companies to realise the employee engagement and create the tool could be used to measure this aspect. For a more thorough data analysis (used evaluation scale 1-7) statistical indicators measuring of central tendency or location degree means and structural means, as well as dispersion, methods of multivariate analysis for dimension reduction, regression, correlation. Research results reveal on use in more work engagement is one of the most motivating factors in telecommunication industry.